Credit Karma
Reviews and Complaints
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Resolved: Redeem promised gift card for denied credit card. Bad claim code number.
Company fixed the issue and I have been provided with apology.
User's recommendation: Update: 2/14/24 received email lie again. Still no gift card. Still waiting and no money ….
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Verified ReviewerMy complaint
I highly suggest not relying on credit karma. In my case, they showed me a pre-aproved loan from landing club.
I took the offer to consolidate credit debt. The lone was dispersed on February 27, 2024. To date, March 15, 2024 they have not paid all creditors. The lending club management told me to resolve it.
I had to show proof it wasn't received. After many years in banking, I know electronic funds transfers can be traced. I did supply them with paperwork. Yet every time I call it's like starting over again and there is no resolution in sight.
In 2022 lending club was ordered by the federal trade commission to pay almost 10 million dollars to over 67,000 customers for the same type of currents. I also discovered you go through the lending process. Before you find out there is a six percent origination fee. This is one of the items the federal trade commission was concerned about in 2022.
The lending club discloses it, but it's not very easy to find and not made clear during the process. After this, I would say to stay away from credit karma. Use them for a general idea of what your credit is, but be careful with their recommendations. My personal opinion is recommendations Credit karma gives you are based more on referral fees they get.
When it should be based on vetting and suggesting Companies that run the razor's edge on legitimacy. If I had the time to waste, I'd come after credit karma.
- Good baseline
- Not accurate
Preferred solution: I would like origination fee of 6% refunded. Do to unclear disclosure and All funds deposited into my checking account. So I compare the vendor that was missed.
User's recommendation: Be careful of credit karma's recommendations.
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Verified Reviewer | Southfield, MichiganI’m extremely disappointed with your services, I have not seen any benefits having your services.
User's recommendation: Do not use Credit Karma services because the information they provide about customers is inaccurate and it has worked against me
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Verified Reviewer | Richmond, British ColumbiaI’m trying to communicate a possible data breach and their is no one to assist me.
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Verified ReviewerDispute
- Give you the runaround about everything
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIRS refunds just disappeared from credit karma
- Lack of customer service resolution
Preferred solution: Full refund
User's recommendation: Deceptive, untrained customer service, steals your IRS refunds!
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDispute
Preferred solution: Deliver product or service ordered
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Verified ReviewerPissed consumer
Preferred solution: My phone number changed
User's recommendation: Pay attention to your customers
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Verified ReviewerUnauthorized account
- Worst customer service ever
Preferred solution: Full refund
User's recommendation: Poor fraud protection
Someone impersonating me
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Verified ReviewerI was not watching the score and I went and looked and it read it was because of my driving record. Because I was not driving. You could not keep track of it.I have not had a car to drive since July.
- I like it i just want my information to be updated
- I dont have any
Preferred solution: Want my credit score back up to 577.
User's recommendation: I would recommend CC.
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Verified ReviewerUpdate information
- Good for people with no back account
- Barely can talk to someone live
Preferred solution: Close my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUpdate email address and password
Preferred solution: Apology
User's recommendation: Credit score
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFruad, someone stole my email from the app. Cannot change it.
Preferred solution: Account fixed
User's recommendation: No customer service. No purchase of services.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI pay my CC bills in full every month.
- Not 100 accurate
Preferred solution: Apology
User's recommendation: You cannot talk to anyone if you need to.
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