Credit Karma
Reviews and Complaints
Indianapolis, Indiana
Getting something off my credit
There was amount of 4,933 dollars on my ck account when I have document stating I do not owe them apartments any money due to living conditions of the apartment .myself and the apartment complex attended court I also put the documentation at the bottom for you guys to see
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Verified Reviewer |
Troy, New York
Help what online purchasing
I'm trying to do online purchasing and it's not working online purchasing I need help with online purchasing my card is not working
Preferred solution: I'm trying to make a purchase and it's not working
Cobourg, Ontario
Cannot access my account
Credit Karma says I have an account. When I enter my information, it says I cannot be verified.
It does not allow me to access the account it says I have because it does not recognize my email. However, it says I do have an account because it does recognize my email. Contradictory.
I want to download and install Credit Karma Canada. Please send me instructions on how to do this.
- Can get credit score and credit report without expense
- Incomprehensible sig-up process
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPhone number change
So I got a new number and a whole new phone but it credit karma wont let me sign in I have my email and it kept saying error
User's recommendation: Change your phone number before deleting credit karma
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Phoenix, Arizona
I was looking through for loans which I never submitted application and it has been ran through without my permission
I did not request or submit for a loan, and it went through Credit One Bank. I did not authorize this.
Preferred solution: I was going through for loans. I never submitted my application for it to go through and has gone through without my permission. That lowers my credit score.
Janesville, Wisconsin
I cant access my account
I need to speak to a real person. This is the worst business I've ever dealt with.
Ughhhhhhh. Don't use.
- I cant talk to a real person
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Oklahoma City, Oklahoma
Unable to access account because phone and enail info is no longer accessible
No way to contact customer support person. Credit Karma was designed to educate consumers about their creditworthiness, credit history, and access general credit-related information.
Originally, it seemed dedicated to consumer protection.
Now it feels like corporate profit was always their focus, using consumer protection as the shade to get there. I'm all for profitability, but not having consumer support after achieving it is just shameful.
- Good information
- No way to contact customer support
Preferred solution: Support
User's recommendation: BEWARE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
Resolved: I drive a tractor trailer every time y’all go to make our life better Jesus Christ but it’s OK. I’m trying to get in the trash UNION and once I get into Trans Union, I don’t have to tell you what you
Ive got a fine hey way to get my name out of your account then Ill be happy then you can take your a
Account and put it where the sun dont shine and it never reached that farh
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy credit dropped 188 for a disputed bill
Was charged something after my card was closed and my credit dropped 188 after the payment was disputed.
- Dispute
- Need good credit
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhy my scores drop a lot
How much score went from 608 back to five something? That doesn't make any sense. Please give me a call regarding this matter.
Preferred solution: Answer to why my score dropped massively
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can’t respond, I have tried
It was the worst ever with CS! They need to be completely shut down!
I could not get thru and they would not call me back! Could not get customer service on the phone! This is terrible customer service!
User's recommendation: Do not use
Apple Valley, California
Your sign in update sucks!
Out of the blue, I could not access my Credit Karma score. Your system had me resubmit all of my information.
When I got to the end, it kept telling me to change my password. I don't want to change my password.
Really, really poor customer-friendly support. Totally ticked off right now.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cookeville, Tennessee
Poor customer service
I got a new cell phone and my old number wasn't valid anymore. I tried to put my new number into Credit Karma because I no longer had the old phone so I couldn't be verified via text, but there was no way to do thig.
Unless C Karma could text me a code, I couldn't change my number. But I NO LONGER HAD THE NUMBER!
Lithia, Florida
To correct info on site
Credit Karma caused my credit rating to drop significantly because of incorrect information! This is causing problems with my credit!
I need this to be corrected! Your information is incorrect and I am extremely upset!
Preferred solution: Apology
Egg Harbor Township, New Jersey
You all suck I asked for one thing and not get it and then you want to try to fix my credit and then tell me I have to pay you $5000 wow
You all did the opposite of what I asked for and you all want to fix my credit score and change me for $500 witch is wrong all I ask for was a reset so I can see my score
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