Credit Karma Phone Numbers and Emails

Toll-Free Number:

  • (833) 675-0553
Send Message

Customer Service:

  • (888) 236-5798
    Credit Karma Checking Support

Credit Karma Emails:

Customer Service
General Info
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CCPA Inquiries, DMCA Inquiries, Security Practices
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How to Contact Credit Karma Customer Service?

Most Popular Number:

(833) 675-0553
Total calls: 61 289 Issues resolved: 1 079 Last call: Mar 28, 2024

What Is Credit Karma Customer Service Number?

Whether you are facing trouble with creating and accessing a Credit Karma account or having an issue with your saving, or any other help needed, you may contact Credit Karma customer service by phone. The toll-free number provided on this page is (888) 882-9277.

The Credit Karma customer service number leads to an automated menu that will walk you through a series of other menus. Most of the time, the result of your call will be a voice recording telling you which steps you need to make in trying to resolve your issue. In some instances, you may be connected to a human Credit Karma customer service representative.

How to Contact Credit Karma via Email?

Besides calling, the next useful option for customers looking for help is via Credit Karma email. If you have a question about anything involving them, send your query to the Credit Karma email address. There are a few to choose from - support@creditkarma.com for customer service issues, claims@taxprotectionplus.com for Tax Protection Plus Claims, etc.

Make sure you create the correct subject title and clearly describe your issue so a company associate can help you resolve your issue as quickly as possible.
Generally, Credit Karma customer service representatives are very active and most questions are answered within 30 days but credit report problems can take longer.

How to Contact Credit Karma via Social Media?

If you’re experiencing one of the common issues, you also be able to resolve it by yourself using the frequent questions and answers on the Credit Karma app.
Try reaching the Credit Karma customer support department on their social pages via direct messaging or by using comments or mentions.

Credit Karma customer service is present on social media through various platforms, which are Facebook, Pinterest, Instagram, Twitter, LinkedIn, and YouTube. Users can find them under the name @CreditKarma.
Communication with a real person via social networking websites is an optimal way to get quick responses.

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Contact Information

Credit Karma Website:

Credit Karma Help Center:

Corporate Office Address:

Credit Karma, LLC
1100 Broadway
Oakland, California 94607
United States

Other Info (opening hours):


Mailing Addresses:


Attention: Copyright Agent, Legal Department

Credit Karma, LLC

P.O. Box 30963

Oakland, CA 94604


Attention: Legal Department

P.O. Box 520

San Francisco, CA 94104-0520

More contact details

Credit Karma Customer Service Reviews

1.7 / 5
Poor
Rodney S Kaw
Janina Armstrong is responsible for this …
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Vindictive spouse bad *** no good human lives for identity thieves Janina Armstrong she is a gold digger a man hatter murrderer that all I got she took all my money and yo mama moneys intel Jo changebhhhbvhhbbgfddeweghiijbbgffhhjuyffbnjuggbnjjjikbvcdddxb jjioitteegjjkiiokkoogtrewqa bnjjkmiknfdxesxechhjonhjojgfdbjjgewetn ygnkopohbdd fed w f,(rum crave?)$89@***e jkiehhiiibdqvkis-)?450862****@***r s every inokpmgezDvhuoptrx447932,)yrybi

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Rodney S Ryd
Issues with the account.
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I had someone scam money out of my account and they took it all and changed my password and I couldn't change my phone number in their system because they wouldn't let me in to do it and I called them every day for 20 days in a row I finally wrote to the CEO and threatened that I'm going to create a civil suit against this company for stealing my money and not allowing me into my account. One of the worst companies I've ever dealt with in my life or ever even heard of. I wouldn't do business with them again if my life depended on it

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Leonor F Nbr
Mint to karma transfer

I called on 3/10, having problems transferring from Mint to CK. I spoke to very nice customer service rep who told me he would send information to correct dept and to expect call following week. I'm still waiting for the call and mean time can't transfer my accounts.

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Guest-5723295
Terrible
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

What a joke signed in trying to change my address my mailing address spent an hour going in circles couldn't get it accomplished online call the customer service number talk to a computer for a half hour what a joke terrible

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How Good is Credit Karma's Customer Service?

Darlis Zaa
Darlis Zaa
Feels Disappointed | Mar 28, 2024

Hallo, I'm Debbie. I tried to get in contact with Credit karma, due to the incorrect information that I saw about my credit limit. But the number that was given from Google, didn't give any satisfaction cuz I wasn't able to contact Credit karma.

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Rukiya Lsw
Rukiya Lsw
Feels Disappointed | Mar 27, 2024

Your company falsely reported that my credit limit had been reduced by $25,000. Such a reduction would appreciably lower my credit score. As far as I can determine, my credit limit remains at $102,500

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Luccas Dwh
Luccas Dwh
Feels Disappointed | Mar 27, 2024

I was roped into a $100 credit card. I believed it was a free credit report. I just want my moneyoff of this card. Thank you. I will put it into my savings myself.
$100 for a headache. Boooo!

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Jonavan Cki
Jonavan Cki
Feels Disappointed | Mar 27, 2024

Customer service made a very difficult to get through and I am very displeased and unsatisfied

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Hanh Lsu
Hanh Lsu
Feels Disappointed | Mar 26, 2024

Issue still not resolved. How can my scores have disappeared? I need to complete my tax return!

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Angela M Apx
Angela M Apx
Feels Disappointed | Mar 26, 2024

Rude agents with such heavy accents that I could not understand them. They refused to follow ADA guidelines and had no idea what ADA was

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Summary of Credit Karma Customer Service Calls

110K TOTAL
CALLS
03:36 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Credit Karma?

Account Question:

  • “Update account”
  • “Account and identity issues”
  • “Cant login in account”

Request for Information Question:

  • “Need help asap”
  • “Wrong information on my report”
  • “Question regarding Equifax report”

Cards Question:

  • “New card”
  • “Card is locked”
  • “Card issue”

Payments and Charges Question:

  • “My money wasn't deposited”
  • “Fraud”
  • “Charge”

Product/ Service Question:

  • “Loan”
  • “Loan question”
  • “No longer have access to old email address”

Return/ Replace Question:

  • “Waiting for my tax returns to come”
  • “Change my email address”
  • “To change my new phone number so I can log in to my account”

Refund Question:

  • “Refund”
  • “Refund issue”
  • “Tax refund”

Activation/ Cancellation Question:

  • “Trying to activate my card”
  • “To cancel my credit builder account”
  • “To cancel my membership”

Shipping and Delivery Question:

  • “Didn't receive my visa card”
  • “Never received my gift card”
  • “Never received card”

Staff Question:

  • “Customer service help”
  • “Customer service”
  • “I want to speak with customer service”

Website/ Application Question:

  • “There true site is telling me that my email is not associated with me account”
  • “Locked out of the app website”
  • “App problem”

Employment Question:

  • “To use the $322.61 in my savings to pay off Capital One account”
  • “After I pay off some thing on my credit, how long does it take till it's cleared off of it?”
  • “Not showing payoff”

Other Question:

  • “Turbo tax”
  • “Talk to someone”
  • “See if I have been compromised”

About

Summary

Credit Karma is a private company which specializes in personal finance software. It was founded by Kenneth Lin in 2007. The company headquarters is based in San Francisco, California, USA. Credit Karma offers credit and financial management platform. The registration is free. It is available for PC, tablets, and mobile devices. The platform contains credit reports, daily credit monitoring, and credit scores from Equifax and TransUnion. Credit Karma also provides the following financial tools: Credit Score Simulator, Debt Payment Calculator, Simple Loan Calculator, and Home Affordability Calculator. The company helps customers to track credit cards, balances, and loan transactions through the Yodlee service.

Credit Karma reviews and complaints

Credit Karma is ranked 393 out of 3935 in Financial Services category

Area Served

USA, Worldwide, Asia, UK

Payment Methods

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