Contact Credit Karma Customer Service
Credit Karma Phone Numbers and Emails
Toll-Free Number:
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(833) 675-0553
Customer Service:
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(888) 236-5798Credit Karma Checking Support
Credit Karma Emails:
Credit Karma Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Credit Karma Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Credit Karma is 8336750553. 58% of consumers used this number to address their issues and concerns. Meanwhile, 68% of users reported contacting a real person successfully by dialing the phone number 8882365798.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Credit Karma may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Credit Karma Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Credit Karma is 8336750553. 58% of consumers used this number to address their issues and concerns. Meanwhile, 68% of users reported contacting a real person successfully by dialing the phone number 8882365798.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Credit Karma may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Credit Karma mainly because of account, request for information, payments and charges.
7% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Credit Karma is support@creditkarma.com. 93% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Credit Karma Website:
Credit Karma Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Addresses:
Attention: Copyright Agent, Legal Department
Credit Karma, LLC
P.O. Box 30963
Oakland, CA 94604
Attention: Legal Department
P.O. Box 520
San Francisco, CA 94104-0520
How Good is Credit Karma's Customer Service?
Summary of Credit Karma Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Credit Karma?
Account Question:
- “I called two days ago regarding my account and to change my password but the charge was as never made . I also requested a number change Now I’m Locked out my account”
- “No longer have access to the email account or phone number attached to account”
- “Login help”
Request for Information Question:
- “Questions abou credit”
- “About my card”
- “Questions about a loan”
Payments and Charges Question:
- “Check deposit”
- “Direct deposit”
- “Disputed charges”
Cards Question:
- “They are showing one credit card as 2 accounts”
- “Didn't fill new card”
- “To remove a card”
Product/ Service Question:
- “Can't access my info”
- “Personal loan info”
- “Personal loan”
Return/ Replace Question:
- “Change my email on file”
- “I need to change my phone number and need new card”
- “I want to change my address for the wayfair order”
Refund Question:
- “My 2022 tax refund was put into a money account with you. How do I receive my refund without a fee?”
- “Haven’t received my refund”
- “Refund”
Activation/ Cancellation Question:
- “To cancel free trial credit report of the three bureaus immediately.”
- “Cancel service”
- “Cancel account”
Shipping and Delivery Question:
- “Wrong Address”
- “Wrong address on report”
- “My order number was Delivered to wrong state”
Staff Question:
- “Want to speak with customer servicesWant to speak to supervisor”
- “Unhelpful customer service”
- “I would like to speak to a customer service representative or supporter because credit karma has my name spelt different and I would like to get it resolved for future credit school purposes and correct results”
Website/ Application Question:
- “Regarding application, not approved”
- “I think there's a scam on your website”
- “I think someone stole my identity off ypur website”
Employment Question:
- “Wrong information as multiple wrong atddreedses on report and employers”
- “I didn't see my money ( payroll) on My credi karma account”
- “Paycheck”
Other Question:
- “Update my information”
- “Dispute”
- “Void check”
Compare Credit Karma To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.