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Contact Credit Karma Customer Service

How to Reach a Person at Credit Karma

Verified Contact Information

Toll-Free Number:

  • 1-888-236-5798
    Credit Karma Checking Support
Call Now
Send Message

Customer Service:

  • 1-888-882-9277
  • 1-510-392-1599

Customer Service:

appsupport@creditkarma.com
App Support
android-developer@creditkarma.com
App Support

Legal:

ccparequests@creditkarma.com
CCPA Inquiries
dmca@creditkarma.com
DMCA Inquiries
security@creditkarma.com
Security Practices
legal@creditkarma.com

Media:

pr@creditkarma.com
PR Inquiries
support@creditkarma.com
info@creditkarma.com

Credit Karma Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Credit Karma Phone Number
1 (888) 236-5798
Average Hold Time
00:04:27
Average Calls duration
2 minutes
Most Popular Credit Karma Email Address
support@creditkarma.com
Credit Karma Live Agent Availability
2% of callers successfully reach a real person
Issue Resolution Rate
Low (6% reported full resolution)
View full overview

How to Contact Credit Karma Customer Service?

Whether you are facing trouble with creating and accessing a Credit Karma account or having an issue with your saving, or any other help needed, you may contact Credit Karma customer service by phone. The toll-free number provided on this page is (888) 882-9277.

The Credit Karma customer service number leads to an automated menu that will walk you through a series of other menus. Most of the time, the result of your call will be a voice recording telling you which steps you need to make in trying to resolve your issue. In some instances, you may be connected to a human Credit Karma customer service representative.

Besides calling, the next useful option for customers looking for help is via Credit Karma email. If you have a question about anything involving them, send your query to the Credit Karma email address. There are a few to choose from - support@creditkarma.com for customer service issues, legal@creditkarma.com for legal questions,etc.

Make sure you create the correct subject title and clearly describe your issue so a company associate can help you resolve your issue as quickly as possible.
Generally, Credit Karma customer service representatives are very active and most questions are answered within 30 days but credit report problems can take longer.

If you’re experiencing one of the common issues, you also be able to resolve it by yourself using the frequent questions and answers on the Credit Karma app.
Try reaching the Credit Karma customer support department on their social pages via direct messaging or by using comments or mentions.

Credit Karma customer service is present on social media through various platforms, which are Facebook, Pinterest, Instagram, Twitter, LinkedIn, and YouTube. Users can find them under the name @CreditKarma.
Communication with a real person via social networking websites is an optimal way to get quick responses.

PissedConsumer Club

Contact Information

Credit Karma Website:

Credit Karma Help Center:

Corporate Office Address:

Credit Karma, LLC
1100 Broadway
Oakland, California 94607
United States

Other Info (opening hours):


Mailing Addresses:


Attention: Copyright Agent, Legal Department

Credit Karma, LLC

P.O. Box 30963

Oakland, CA 94604


Attention: Legal Department

P.O. Box 520

San Francisco, CA 94104-0520

More contact details

How Customers Rate Credit Karma Support?

4.0 / 5
Good

Based on 150K calls to Credit Karma customer support through PissedConsumer.com and 145 survey responses.

Total Calls
150K
Avg Call Duration
02:07
Issues Resolved
6%

Why Customers Call Credit Karma?

Top Reasons of Customers Calls

  • Account 40%
  • Request for Information 16%
  • Payments and Charges 14%
  • Customer Inquiries & Issues 10%
  • Return/ Replace 6%
  • Cards 5%
  • Product/ Service 5%
  • Refund 1%
  • Activation/ Cancellation 1%
  • Shipping and Delivery <1%
  • Staff <1%
  • Website/ Application <1%
  • Fraud & Security Issues <1%
  • Employment <1%
  • Payments & Transfers <1%
  • Claims & Legal Issues <1%
  • Phone & Devices <1%
  • Questions About an Order <1%
  • Booking and Reservation Issues <1%

Account

40%
  • "My account"
  • "My soon to be ex-husband hasn't his reset code coming to my email and its crazy I was trying to do my taxes and they're starting to look like hes jacked something all up and I'm not sure if hes used my name to get credit cards."
  • "Transfer money to my account"

Request for Information

16%
  • "Need to know I can't get checking or saving"
  • "Need two updated my phone"
  • "Talk to them about my account"

Payments and Charges

14%
  • "Transaction"
  • "I am noticing that Credit Karma has an incorrect indication on a loan that I did not accept. It shouldn't even be shown at all that was the one for 16,000 which was removed. The same day should not be showing at all."
  • "Credit profile too vague"

Customer Inquiries & Issues

10%
  • "New email old one I don't use"
  • "Need to transfer my money"
  • "Can not get into app"

Return/ Replace

6%
  • "Changed phone number for verification"
  • "I need to change pin number"
  • "I'm noticing a lot of incorrect notification on my Credit file which should not be there. Need to speak to someone immediately."

Cards

5%
  • "Haven't received my card"
  • "Amazon Gift Card"
  • "Virtual card"

Product/ Service

5%
  • "Not letting me purchase"
  • "loan information"
  • "Can't access"

Refund

1%
  • "Refund"
  • "Intuit refund card"
  • "Yo see if my federal refund is there"

Activation/ Cancellation

1%
  • "I want to deactivate an account registered to my old email account"
  • "Cancel card"
  • "Activate"

Shipping and Delivery

<1%
  • "Wrong Address"
  • "Didn't receive my direct deposit"
  • "When I get the code sent to my phone when I enter it in it says I need to talk to customer service"

Staff

<1%
  • "Angry about service and not being able to access my paycheck Advance"
  • "Customer service"
  • "costumer service"

Website/ Application

<1%
  • "My app ain't working"
  • "Website help"
  • "Download virtual card"

Fraud & Security Issues

<1%
  • "Hacked"
  • "fraud"
  • "Suspicious activity"

Employment

<1%
  • "I need proof of income via a pay stub or a copy of a paycheck"
  • "Paycheck advance"
  • "Payroll"

Payments & Transfers

<1%
  • "Money transfer"
  • "Transfer money"
  • "Funds"

Claims & Legal Issues

<1%
  • "Claim"
  • "Accident"
  • "Legal"

Phone & Devices

<1%
  • "New phone"
  • "Lost phone"

Questions About an Order

<1%
  • "Order"
  • "Order problem"
  • "My order"

Booking and Reservation Issues

<1%
  • "Booking"

Compare Credit Karma Customer Service To

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Experian
Experian Customer Service
stars-rating-fill
4.2 out of 5
Credit Sesame
Credit Sesame Customer Service
WalletHub
WalletHub Customer Service
stars-rating-fill
2.0 out of 5

Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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