Credit Karma Phone Numbers and Emails

Toll-Free Number:

  • (833) 675-0553
Send Message

Customer Service:

  • (888) 236-5798
    Credit Karma Checking Support

Credit Karma Emails:

Customer Service
General Info
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CCPA Inquiries, DMCA Inquiries, Security Practices
Media
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How to Contact Credit Karma Customer Service?

Most Popular Number:

(833) 675-0553
Total calls: 60 326 Issues resolved: 1 068 Last call: Mar 19, 2024

What Is Credit Karma Customer Service Number?

Whether you are facing trouble with creating and accessing a Credit Karma account or having an issue with your saving, or any other help needed, you may contact Credit Karma customer service by phone. The toll-free number provided on this page is (888) 882-9277.

The Credit Karma customer service number leads to an automated menu that will walk you through a series of other menus. Most of the time, the result of your call will be a voice recording telling you which steps you need to make in trying to resolve your issue. In some instances, you may be connected to a human Credit Karma customer service representative.

How to Contact Credit Karma via Email?

Besides calling, the next useful option for customers looking for help is via Credit Karma email. If you have a question about anything involving them, send your query to the Credit Karma email address. There are a few to choose from - support@creditkarma.com for customer service issues, claims@taxprotectionplus.com for Tax Protection Plus Claims, etc.

Make sure you create the correct subject title and clearly describe your issue so a company associate can help you resolve your issue as quickly as possible.
Generally, Credit Karma customer service representatives are very active and most questions are answered within 30 days but credit report problems can take longer.

How to Contact Credit Karma via Social Media?

If you’re experiencing one of the common issues, you also be able to resolve it by yourself using the frequent questions and answers on the Credit Karma app.
Try reaching the Credit Karma customer support department on their social pages via direct messaging or by using comments or mentions.

Credit Karma customer service is present on social media through various platforms, which are Facebook, Pinterest, Instagram, Twitter, LinkedIn, and YouTube. Users can find them under the name @CreditKarma.
Communication with a real person via social networking websites is an optimal way to get quick responses.

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Contact Information

Credit Karma Website:

Credit Karma Help Center:

Corporate Office Address:

Credit Karma, LLC
1100 Broadway
Oakland, California 94607
United States

Other Info (opening hours):


Mailing Addresses:


Attention: Copyright Agent, Legal Department

Credit Karma, LLC

P.O. Box 30963

Oakland, CA 94604


Attention: Legal Department

P.O. Box 520

San Francisco, CA 94104-0520

More contact details

Credit Karma Customer Service Reviews

1.8 / 5
Poor
Frankie A Wnz
Can't get into my account
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Complete hassle. I did my taxes through them this year.

And I honestly would NOT wish this experience on my ENEMY. Seriously a complete nightmare that has still not even begun to be resolved. As it is now I'm out $150 for doing my taxes through them and TurboTax. $2886 because I won't be able to receive my taxes.

$200 to take a day off work to spend at the DMV. And nooney foru birthday, which is this month.

And I could go on, but not even worth it. NEVER EVER WILL I SAY ANYTHING GOOD About THIS GROUP OF COMPANIES.
FRANKIE ANTHONY
LAKE ELSINORE CALIFORNIA
92530
frankieanthony2@***.com
760-691-****

Read full review
Guest-5679977
My credit report not up to date they removed my lowes account from transunion
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

It's sucks got no where about my score drop by 12 points transunion that said my lowes account was removed my account is still active they had no reason to pull the off to wall ***

Read full review
Lesly J H
Regain access to a stupid old ck account!

CK hates you. They acknowledge you have an account, but will not let you update your own information.

I no longer have that retarded email or phone number, now what? I log into chat with the old email, they say login with new email, we will fix it. Nope! They say log in with old one, we will fix it, Nope!

They send you a link for a loop, and then no survey. So, this sucks!

Read full review
Guest-5658808
I have an issue with your aplication, you never help me!
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

It does not help clients at all, it does not help. Does not help at all, try fixing the app, so customers get what they need.

Try updating your offer. I really do not like it at all. Call me! Help me.

Why you do it so hatd! To help everybody here?

I called your number and nothing! What is it withis app?

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How Good is Credit Karma's Customer Service?

Braylyn Uhx
Braylyn Uhx
Feels Disappointed | Mar 18, 2024

Terrible

Read full quote
Dontray Mfi
Dontray Mfi
Feels Disappointed | Mar 18, 2024

They have not been up to standard.

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Omkar Vrj
Omkar Vrj
Feels Disappointed | Mar 16, 2024

Checking my score good but communicating terrible

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Roshon Fcw
Roshon Fcw
Feels Disappointed | Mar 16, 2024

Terrible. Never helped

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Sarah M Pgx
Sarah M Pgx
Feels Disappointed | Mar 16, 2024

Horrible, they promised to fix the issue, help me dispute it, have me go through all the works to deny me and not give my money back anyway!. And then tell me I cannot appeal the denial.

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Theresea Dvn
Theresea Dvn
Feels Disappointed | Mar 15, 2024

Because they locked my account 5 mi later they deactived acct

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Summary of Credit Karma Customer Service Calls

110K TOTAL
CALLS
03:33 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Credit Karma?

Account Question:

  • “Account hacked”
  • “Can't access account”
  • “I cant make a account”

Request for Information Question:

  • “Talk to representatives”
  • “Can I just deposit money into card or does it have to be direct deposit”
  • “Need help asap”

Cards Question:

  • “Cards”
  • “Approved for new credit card”
  • “Cards issues”

Payments and Charges Question:

  • “Frauds”
  • “Switching a debit card on my account”
  • “Fraud on account”

Product/ Service Question:

  • “I'm trying to apply to a loan in your ap”
  • “Car loan”
  • “Trying to get access to withdraw money from savings”

Return/ Replace Question:

  • “To change my email account”
  • “Change my primary phone number”
  • “Taxes return”

Refund Question:

  • “Refund”
  • “State refund”
  • “Refund issue”

Activation/ Cancellation Question:

  • “To reactivate my account”
  • “Cancel my account”
  • “I want to cancel an old account and create a new one”

Shipping and Delivery Question:

  • “Haven't received my refund”
  • “Where is my taxes”
  • “Where is my check”

Staff Question:

  • “Customer service”
  • “I need customer service”
  • “Need customer service about my account”

Website/ Application Question:

  • “Because your website is not working”
  • “Application”
  • “My name is WRONG!! On this site”

Employment Question:

  • “Not showing payoff”
  • “W2”
  • “Report a pay off”

Other Question:

  • “About credit score”
  • “Identity theft”
  • “No acces to the phone number”

About

Summary

Credit Karma is a private company which specializes in personal finance software. It was founded by Kenneth Lin in 2007. The company headquarters is based in San Francisco, California, USA. Credit Karma offers credit and financial management platform. The registration is free. It is available for PC, tablets, and mobile devices. The platform contains credit reports, daily credit monitoring, and credit scores from Equifax and TransUnion. Credit Karma also provides the following financial tools: Credit Score Simulator, Debt Payment Calculator, Simple Loan Calculator, and Home Affordability Calculator. The company helps customers to track credit cards, balances, and loan transactions through the Yodlee service.

Credit Karma reviews and complaints

Credit Karma is ranked 388 out of 3886 in Financial Services category

Area Served

USA, Worldwide, Asia, UK

Payment Methods

VISAMasterCardDiscover

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