Credit Karma Phone Numbers and Emails

Toll-Free Number:

  • (833) 675-0553
Send Message

Customer Service:

  • (888) 236-5798
    Credit Karma Checking Support

Credit Karma Emails:

Customer Service
General Info
Legal
CCPA Inquiries, DMCA Inquiries, Security Practices
Media
PR Inquiries
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How to Contact Credit Karma Customer Service?

Most Popular Number:

(833) 675-0553
Total calls: 44 390 Issues resolved: 835 Last call: Sep 30, 2023

What Is Credit Karma Customer Service Number?

Whether you are facing trouble with creating and accessing a Credit Karma account or having an issue with your saving, or any other help needed, you may contact Credit Karma customer service by phone. The toll-free number provided on this page is (888) 882-9277.

The Credit Karma customer service number leads to an automated menu that will walk you through a series of other menus. Most of the time, the result of your call will be a voice recording telling you which steps you need to make in trying to resolve your issue. In some instances, you may be connected to a human Credit Karma customer service representative.

How to Contact Credit Karma via Email?

Besides calling, the next useful option for customers looking for help is via Credit Karma email. If you have a question about anything involving them, send your query to the Credit Karma email address. There are a few to choose from - support@creditkarma.com for customer service issues, claims@taxprotectionplus.com for Tax Protection Plus Claims, etc.

Make sure you create the correct subject title and clearly describe your issue so a company associate can help you resolve your issue as quickly as possible.
Generally, Credit Karma customer service representatives are very active and most questions are answered within 30 days but credit report problems can take longer.

How to Contact Credit Karma via Social Media?

If you’re experiencing one of the common issues, you also be able to resolve it by yourself using the frequent questions and answers on the Credit Karma app.
Try reaching the Credit Karma customer support department on their social pages via direct messaging or by using comments or mentions.

Credit Karma customer service is present on social media through various platforms, which are Facebook, Pinterest, Instagram, Twitter, LinkedIn, and YouTube. Users can find them under the name @CreditKarma.
Communication with a real person via social networking websites is an optimal way to get quick responses.

Contact Information

Credit Karma Website:

Credit Karma Help Center:

Corporate Office Address:

Credit Karma, LLC
1100 Broadway
Oakland, California 94607
United States

Other Info (opening hours):


Mailing Addresses:


Attention: Copyright Agent, Legal Department

Credit Karma, LLC

P.O. Box 30963

Oakland, CA 94604


Attention: Legal Department

P.O. Box 520

San Francisco, CA 94104-0520

More contact details

Credit Karma Customer Service Reviews

1.7 / 5
Poor
Reygan Lsx
Customer service
5.0

Good customer service. I spoke with a nice young lady about a promotional discount and she was able to assist me with my new Uber eats account. I am very happy...

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Ellisa Hut
Issues
1.3

Lousy customer service at best. Zero help and no one to talk with. "We'll be in touch via email." The lack of competence is abundant with this business. User's...

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How Good is Credit Karma's Customer Service?

Tayia Mzw
Tayia Mzw
Feels Disappointed | Sep 30, 2023

Because charges is still trying to pull money out my daughter account

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Gala Ioz
Gala Ioz
Feels Satisfied | Sep 29, 2023

Good!

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Jeramy Zjd
Jeramy Zjd
Feels Disappointed | Sep 29, 2023

I still can't log in

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Kalea Gel
Kalea Gel
Feels Satisfied | Sep 28, 2023

Great

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Orlyn Bym
Orlyn Bym
Feels Disappointed | Sep 27, 2023

Horrible!!! Credit Karma has my credit information mixed up with someone else's and marked me as deceased as well as removed my credit scores. Now trying to access my account I am being told my information is incorrect with the credit bureau's which is false. You can never speak with anyone that knows what they are doing . Its just bad service.

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Gloria A Ibm
Gloria A Ibm
Feels Disappointed | Sep 27, 2023

Terrible

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Summary of Credit Karma Customer Service Calls

75.9K TOTAL
CALLS
02:52 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Credit Karma?

Account Question:

  • “Can't get into account”
  • “Locked out of account got a new phone”
  • “I cant access my account”

Request for Information Question:

  • “Credit score inquiry”
  • “About my credit”
  • “Talk to a representative”

Cards Question:

  • “Credit card for TJ Maxx”
  • “Credit karma card”
  • “I don't have my old phone I don't know my old email just trying to get into my credit card”

Payments and Charges Question:

  • “Fraudulent activity”
  • “Fraudulent account”
  • “Fraud”

Product/ Service Question:

  • “Don't have access to the email used”
  • “Don't recognize or have access to phone number”
  • “To get quotes for car insurance”

Return/ Replace Question:

  • “Need to change my last phone number”
  • “Need a replacement card”
  • “Update name change and address”

Refund Question:

  • “Refund”
  • “Refund services”
  • “Tax refund issue”

Activation/ Cancellation Question:

  • “I want to cancel my account”
  • “Cancel subscription”
  • “To cancel a order”

Shipping and Delivery Question:

  • “Where is my federal tax money”
  • “I was just informed by a piece of nail that I never received that someone took my taxes and I never even filed him”
  • “Didn't get my 50$ for a credit card I was guaranteed to receive if I didn't get approved for a credit card!!”

Staff Question:

  • “Your service doesn't let me into info”
  • “Id like to start service”
  • “Talk to customer service”

Website/ Application Question:

  • “Will not let me on site”
  • “Can't register through phone application”
  • “Error on date of birth, and dob being hidden diring a guaranteed credi catd application caused my being declined. How do I get $50.00”

Employment Question:

  • “Payroll check has not deposited yet”
  • “I'm wanting to pay off a debt and I don't know who to call”
  • “Paycheck”

Other Question:

  • “Switch my email”
  • “I noticed something on my credit report”
  • “Business”

About

Summary

Credit Karma is a private company which specializes in personal finance software. It was founded by Kenneth Lin in 2007. The company headquarters is based in San Francisco, California, USA. Credit Karma offers credit and financial management platform. The registration is free. It is available for PC, tablets, and mobile devices. The platform contains credit reports, daily credit monitoring, and credit scores from Equifax and TransUnion. Credit Karma also provides the following financial tools: Credit Score Simulator, Debt Payment Calculator, Simple Loan Calculator, and Home Affordability Calculator. The company helps customers to track credit cards, balances, and loan transactions through the Yodlee service.

Credit Karma reviews and complaints

Credit Karma is ranked 365 out of 3312 in Financial Services category

Area Served

USA, Worldwide, Asia, UK

Payment Methods

VISAMasterCardDiscover

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