Credit Karma Phone Numbers and Emails

Toll-Free Number:

  • (888) 882-9277
Send Message

Customer Service:

  • (888) 236-5798
    Credit Karma Checking Support

Credit Karma Emails:

Claims
Tax Protection Plus
Customer Service
General Info
Legal
CCPA Inquiries, DMCA Inquiries, Security Practices
Media
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Contact Information

Credit Karma Website:

Credit Karma Help Center:

Corporate Office Address:

Credit Karma, LLC
1100 Broadway
Oakland, California 94607
United States

Other Info (opening hours):


Mailing Address:


Attention: Copyright Agent, Legal Department

Credit Karma, LLC

P.O. Box 30963

Oakland, CA 94604

Credit Karma Customer Service Reviews

1.6 / 5
Poor
Pissedconsumer4321574
Cannot log in
1.0

Not good There are people out there that are not good with technology and you do not cater for I am one of them

Read full review
Daqwan Phs
Unable to get any assistance from a live person
1.0

Terrible customer service support!!! I cant get anyone to solve this issue. Please close my account. What good are you if I cant get into my account. Thank you...

Read full review

How to Contact Credit Karma Customer Service?

Most Popular Number:

(888) 882-9277
Total calls: 25 410 Issues resolved: 540 Last call: Jan 26, 2023

What Is Credit Karma Customer Service Number?

Whether you are facing trouble with creating and accessing a Credit Karma account or having an issue with your saving, or any other help needed, you may contact Credit Karma customer service by phone. The toll-free number provided on this page is (888) 882-9277.

The Credit Karma customer service number leads to an automated menu that will walk you through a series of other menus. Most of the time, the result of your call will be a voice recording telling you which steps you need to make in trying to resolve your issue. In some instances, you may be connected to a human Credit Karma customer service representative.

How to Contact Credit Karma via Email?

Besides calling, the next useful option for customers looking for help is via Credit Karma email. If you have a question about anything involving them, send your query to the Credit Karma email address. There are a few to choose from - support@creditkarma.com for customer service issues, claims@taxprotectionplus.com for Tax Protection Plus Claims, etc.

Make sure you create the correct subject title and clearly describe your issue so a company associate can help you resolve your issue as quickly as possible.
Generally, Credit Karma customer service representatives are very active and most questions are answered within 30 days but credit report problems can take longer.

How to Contact Credit Karma via Social Media?

If you’re experiencing one of the common issues, you also be able to resolve it by yourself using the frequent questions and answers on the Credit Karma app.
Try reaching the Credit Karma customer support department on their social pages via direct messaging or by using comments or mentions.

Credit Karma customer service is present on social media through various platforms, which are Facebook, Pinterest, Instagram, Twitter, LinkedIn, and YouTube.
Communication with a real person via social networking websites is an optimal way to get quick responses.

Summary of Credit Karma Customer Service Calls

40.8K TOTAL
CALLS
02:35 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Credit Karma?

Account Question:

  • “Credit karma spend account”
  • “Cant login”
  • “Error on account”

Request for Information Question:

  • “Ask questions”
  • “Information on my report is wrong or not updated”
  • “Need help accessing account”

Cards Question:

  • “Card issue”
  • “Card locked”
  • “My card”

Payments and Charges Question:

  • “I need payment history help”
  • “Issues with touch and pay and deposite into cash app or using touchin pay with phone at Tm”
  • “Transactions I did not make”

Product/ Service Question:

  • “Loan offer”
  • “Withdrawal”
  • “Loan offers through Credit Karma”

Activation/ Cancellation Question:

  • “Canceling account”
  • “Cancel”
  • “Reactivate acvount”

Refund Question:

  • “I thought I ordered instant refund with credit karma to get my taxes electronically delivered but my taxes have been accepted and I haven't got them delivered to my credit karma spend account I would just like to know what is going on with my refund”
  • “Advance refund”
  • “Advance on irs refund”

Return/ Replace Question:

  • “Need replacement card and wanted to know why my Money Spend and Savings accounts were closed”
  • “Change address”
  • “My score is 611 but is saying i have no score and need to add or change a name on my credit karma”

Shipping and Delivery Question:

  • “Hello and hope all is well. I filed my taxes with TurboTax and got the advance because I'm behind on my rent. I have not received my debit card yet in the mail and my phone does not have NFC capabilities so the option for Google pay will not work for”
  • “I never received my $50 gift card because my application for a credit card did not go through which was guaranteed from Credit karma”
  • “Trying to get the spending account”

Staff Question:

  • “Want to speak with customer services”
  • “Because I'm upset that I cannot get in touch with a customer service rep”
  • “Cuatomer service”

Website/ Application Question:

  • “I am having trouble getting a dispute on your site”
  • “Issue with site”
  • “Incorrect info on website”

Employment Question:

  • “I want to pay off balance”
  • “Mysalary cutting”
  • “Update on a payoff”

Other Question:

  • “Verify identity”
  • “Issues”
  • “My money”

About

Summary

Credit Karma is a private company which specializes in personal finance software. It was founded by Kenneth Lin in 2007. The company headquarters is based in San Francisco, California, USA. Credit Karma offers credit and financial management platform. The registration is free. It is available for PC, tablets, and mobile devices. The platform contains credit reports, daily credit monitoring, and credit scores from Equifax and TransUnion. Credit Karma also provides the following financial tools: Credit Score Simulator, Debt Payment Calculator, Simple Loan Calculator, and Home Affordability Calculator. The company helps customers to track credit cards, balances, and loan transactions through the Yodlee service.

Credit Karma reviews and complaints

Credit Karma is ranked 321 out of 2865 in Financial Services category

Area Served

USA, Worldwide, Asia, UK

Payment Methods

VISAMasterCardDiscover

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