Anonymous
map-marker Tucker, Georgia
#5165153 
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Refund

I was told I would receive a refund back after I closed my account. Never received my fund back. Been waiting past 14days
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Eli 1010

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#5102221 
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Dispute

1.6
Credit Karma - Dispute
Credit Karma - Dispute
Updated by user Sep 28, 2023

I was scared and have all the documents with FBI fraud affidavit and credit karma still denied my request, hard to speak to alive person and they never have a supervisor plus they don’t understand what I am saying or they don’t understand me. They outsource their calls and customer service all they do is read from a script.

Very hard to deal with and frustrating.

Scalped my claim. Still have not received a response regarding the appeal.

Original review Sep 13, 2023
I call to dispute transaction from scammer and first they didnt understand half of what I said, I was not able to speak to a supervisor and without all the proof I had they just denied my claim twice. So hard to speak with a life person
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Loss:
$129
Cons:
  • Hard to contact customer service

Preferred solution: Full refund

User's recommendation: Better customer service

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Resolved
Bebe R Ibp

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 Verified Reviewer | map-marker Doylestown, Pennsylvania
#5105183 
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Resolved: Help login into my account with new numbe And new email

Credit Karma - Help login into my account with new numbe And new email
Credit Karma - Help login into my account with new numbe And new email
Updated by user Sep 14, 2023

Company fixed the issue and I have been provided with settlement agreement.

Updated by user Sep 14, 2023

Sign

Original review Sep 14, 2023
I need to sign into my account I cant have access to it help me thats what Im trying to do I been tr
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Robert B Ccr

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 Verified Reviewer | map-marker Chicago, Illinois
#5052694 
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$50 gift card that's owed to me

1.8
Credit Karma - $50 gift card that's owed to me
Credit Karma - $50 gift card that's owed to me
Still no e-mail about my $50! Photos prove what happened. Still waiting on an email from CKl This is two times that CK has lied to me about getting $50 bucks. One of the photos under proof of purchase said it not working as of and I called them and said they call back but never did as off 9/3/23
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1
Aarav Vao

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 Verified Reviewer | map-marker Rockville, Maryland
#5106109 
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I need a copy of My credit report All reports

3.0
Credit Karma - I need a copy of My credit report All reports
Credit Karma - I need a copy of My credit report All reports
There was no one I can talk to in order to get the screen credit report and send tometimes. I didn't think that was OK.
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User's recommendation: I recommend people to have credit karma in order to help and understand your credit

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Matthew D Nge

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 Verified Reviewer | map-marker Phoenix, Arizona
#5100621 
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Email problem

4.0