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I've never seen such a thing in my life! They cancel my card without my approval then after I call and complain about that a day later they lock my whole account now I'm told I have to submit tickets which I've submitted about probably 50 of them since last Thursday...
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3 comments
#2184448

I went through the same exact thing with them. My account was locked for almost two months.

After emailing their dispute department everyday sometimes twice a day and slso contacting consumer affairs who contacted them as eell, they finally sent me a email saying my account was being closed and my money sent to be by check. They will say 10 business days for everything and then ehen the say comes they come with dome other excuse. I probably spoke two at least 25 people there over the past two months cussed out several supervisors and reps. Worst company ever.

From the customer service representative to the supervisor to the bsck office thst van only be contacted via a ticket and email. BS.

Good luck to you. Contact consumer affairs though they helped

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Featured
ID
#2984248 Review #2984248 is a subjective opinion of poster.
Cons
  • Sends you around and around to nothing
  • No way to access account when you get new phone number
  • Constant oops error message for months when trying to reach them
Preferred solution
Deliver product or service ordered
Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Slow and too easy to access

Credit Karma - Slow and too easy to access
Credit Karma - Slow and too easy to access
Credit Karma - Slow and too easy to access
Credit Karma - Slow and too easy to access
Credit Karma - Slow and too easy to access
Credit Karma - Slow and too easy to access
My money was stolen, and I need it back ASAP I can have all sorts of things show that I do not do this it's still pending, so I want to be able to get it back before it actually it's still pending, so I want to be able to get it back before it actually processes I'm so tired of having this man messing my bank accounts should not be so easy for him to just I'm so tired of having this man mess in my bank accounts should not be so easy for him to just ***

User's recommendation: Don't date ever.

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ID
#3363781 Review #3363781 is a subjective opinion of poster.
Location
Daytona Beach, Florida
Loss
$400
Preferred solution
Full refund

My taxes

Credit Karma - My taxes
Credit Karma - My taxes
Credit Karma - My taxes
I'm trying to withdraw my taxes for credit karma an I would like to get help with doing so an could you have some one call me at 936707****help.
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ID
#3716236 Review #3716236 is a subjective opinion of poster.
Location
Dallas, Texas
Loss
$5000
Preferred solution
Full refund
New Reviewer

Someone filled out an account in my name and I can't check my credit

I need to be able to check my credit and somebody name account in my name and I cant figure out how to get on it
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ID
#3715036 Review #3715036 is a subjective opinion of poster.
Location
Providence, Rhode Island

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Verified Reviewer
New Reviewer

I will like to check my credit score

I need to re-register my account to get my credit score , please cancel what ever account I have that I can't get in so I can get my score please.

User's recommendation: Make sure you remember user name and password for future reference.

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ID
#3714903 Review #3714903 is a subjective opinion of poster.
Location
Alabaster, Alabama
Preferred solution
Let the company propose a solution

Cant access account question concerning FICO scor

No complaints I just had a question. The gentleman I spoke with was polite and answered my question. He was helpful and pleasant. An asset to your Company.
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ID
#3714806 Review #3714806 is a subjective opinion of poster.
Location
Reno, Nevada

No one hag gotten in concat with me.

I have not Applied for a FHA loan it has been someone as inquired on it three times on my credit report I need someone to check fix it and fix it now
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ID
#3714485 Review #3714485 is a subjective opinion of poster.
Location
Pearl, Mississippi

Can’t access account

I cant access my account bc I dont have that email address anymore its very irritating bc I cannot remember it at all
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ID
#3714387 Review #3714387 is a subjective opinion of poster.
Location
New York, New York

I was approved for an item yesterday, today I am denied that same item..

Credit Karma - I was approved for an item yesterday, today I am denied that same item..
Credit Karma - I was approved for an item yesterday, today I am denied that same item..
I'm trying to purchase a Patricia Nash Saddle Sling Shoulder bag using this site...site says I can't using my Credit card after having enough to cover the purchase and submitting all my financial information, called customer service, doesn't speak English and there's children crying in the background...

User's recommendation: Using another service...

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ID
#3712944 Review #3712944 is a subjective opinion of poster.
Location
Atlanta, Georgia
New Reviewer

Can’t get help login

I changed phone numbers and lost all of my email info and I cant get credit karma to help me change my info even though I have all of the information necessary as far as privacy goes
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ID
#3712614 Review #3712614 is a subjective opinion of poster.
Location
Germantown, Maryland

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Assistance

My account is under review and has been since the 13th June. I was told 10 days but once that passed the new time of 10days began! I need my funds out of this account immediately!

User's recommendation: Stay away! They are THE WORST BANK TO HAVE.

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ID
#3711267 Review #3711267 is a subjective opinion of poster.
Loss
$4000
Preferred solution
My money out of the account
New Reviewer

New customer can't login

I think they like messing with me new customer and can't put my password tried to call Wrong number then they want you to look fore there new phone number
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ID
#3710611 Review #3710611 is a subjective opinion of poster.
Location
Federal Way, Washington

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Verified Reviewer
New Reviewer

Change of phone number

I need to change my phone number on my account to 717-601-**** I changed phone numbers and I don't have access to the other number anymore so please update my phone number to 717-601-**** thank you I appreciate it
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ID
#3710353 Review #3710353 is a subjective opinion of poster.
Location
Carlisle, Pennsylvania
Preferred solution
My phone number change to 717-601-7200

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Credit card dispute

Capital One credit card company has placed a restriction on my card. This has happened two months in a row. The reason given first time was fraudulent activity. Second time is they are needing to verify ownership of checking account connected to card. I have been trying to resolve the issue, no success.
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ID
#3709970 Review #3709970 is a subjective opinion of poster.
Location
Independence, Missouri
Pros
  • Love acces to scores
Preferred solution
Would like the issue resolved immediately and gauranteed it will never happen again.

Password and user information

I am blocked out of my account. I do not have my password or user id. I am looking to check into my website login.
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ID
#3706651 Review #3706651 is a subjective opinion of poster.
Location
Houston, Texas

Spend account

I ordered 3 phones from backmart. The $ was taken out of my account. I never received my phones... So I did a dispute of my charges.. now my account will not let me get my $ out... Pls help
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ID
#3703684 Review #3703684 is a subjective opinion of poster.
Location
Chattanooga, Tennessee
New Reviewer

Change phone number on my account

The website credit karma doesn't allow me to change My number. In order for me to go to my account I need to receive a code. However, I can't access my account because I changed my number.
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ID
#3702471 Review #3702471 is a subjective opinion of poster.
Location
Brooklyn, New York
Preferred solution
Change my phone number

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