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Verified Reviewer
New Reviewer

Dispute

Credit Karma - Dispute
I have sign on Credit karma paid the debts and file a dispute and nothing. I have two things on my report that was paid. The creditors should of sent the paid in full and remove from my report. The amount owed is 66.00 on report but when i call to pay i paid 122. Please assist. My number is 954-604-**** email: editharill@***.com Edith Arill Transunion has removed them.
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ID
#2348011 Review #2348011 is a subjective opinion of poster.
Pros
  • That it was free
  • Love acces to scores
Cons
  • Do not answer emails
  • No phone number to call
Preferred solution
PD accounts removed

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New Reviewer

Trying for months to login and cant

I'm trying to set up an account but,it's saying my email already exists.However that isn't me.Its a fraudulent account.Couldvyou you please help me fix this.
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ID
#2614275 Review #2614275 is a subjective opinion of poster.
Product
Credit Karma Account
Pros
  • Great credit info
  • Love ability to dispute items
  • Excellent options to help establish your credit
Preferred solution
Sign up for credit karma

Marketing department info

Need information how to contact the marketing/ advertising department for Credit Karma. Thank you very much!
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ID
#2611785 Review #2611785 is a subjective opinion of poster.
Location
Foley, Alabama

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Fraudulent account created by family member

I believe my granddaughter has created an account for me and made unauthorized charges and purchases in my name. I used to live with her and she kicked me out. I am now living with my sister. I have asked my niece, Cindy Roper, to contact you to get some kind of fraud claim started. I am 84 years old and do not have a computer. If you need to contact me, please call my niece's number given below and she can come to my sisters house and we can call you back. Please be prompt in replying, as I believe she is currently purchasing & charging in my name. I got a bill from some place that I do not know anything about. Thank You.
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ID
#2611503 Review #2611503 is a subjective opinion of poster.
Location
Athens, Georgia
New Reviewer

Tax software malfunction

Credit Karma - Tax software malfunction
Credit karmas tax software took a photo of my SSA 10 99 and doubled the income I filed on 2/27 and just got my return yesterday to find this out and have to file an amendment messing up everything!!
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ID
#2611152 Review #2611152 is a subjective opinion of poster.
Service
Credit Karma Tax Return
Cons
  • Invalid info
Loss
$4
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Transunion credit score

received e-mail from you and said my score went down 101 points. there is noe reason for this and i want it explained to me and corrected. my score has been 808 for o long time.
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ID
#2611078 Review #2611078 is a subjective opinion of poster.
Pros
  • Keep current on my credit score
Preferred solution
correct my score back to 808 where it should be.
New Reviewer

Can't access my account

I cant access my account because I dont have the password and I cant access the email that is associated with the account
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ID
#2609519 Review #2609519 is a subjective opinion of poster.
Product
Credit Karma Account
Cons
  • Cannot speak directly with security or fraud department
  • Cannot reach them
  • Are not allowing me to change my sign in information

Two close account that's paid in full still on my account

I never talked to anyone. How can I talk to a human from credit karma.I have two paid off account on my credit thats dont suppose to be on my credit karma account. I even called company and was told yes I paid them in full , I was told credit karma was one keeping it on my account and was told to talk with someone. Unfortunately theres not a number to call credit karma to speak with someone on this topic.

User's recommendation: Can’t get in touch with anyone at credit karma.

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ID
#2604526 Review #2604526 is a subjective opinion of poster.
New Reviewer

The number has changed they do not give a new number

The number has changed they do not give a new number. Im very upset someone has hacked into my account using my old email and now I cannot create an account with credit karma
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ID
#2603449 Review #2603449 is a subjective opinion of poster.
Pros
  • Should be shut down
Cons
  • No contact numbers
Preferred solution
Take my old email off of this account so I can open a new account with my new email

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cant login in account

Not being able to access my account Followed instructions from website to no avail Found phone number to call only to be told number was changed and to go to website to get updated number Dont know how to proceed from here Had access yesterday NOT today

User's recommendation: Credit Karma have a working number for help in accessing account or get rid of account.

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ID
#2603246 Review #2603246 is a subjective opinion of poster.
Product
Credit Karma Account
Pros
  • Love the free access
  • That it was free
  • Free access
Cons
  • No phone support
Preferred solution
Access to my account
New Reviewer

Closed account

On my equifax report I lost 10 points for closed account when the account has been paid off in full for over 2 months. That is unfair reporting.
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ID
#2601185 Review #2601185 is a subjective opinion of poster.
Pros
  • I can look at my score
Cons
  • No phone service
  • Bait and switch tactics
Preferred solution
My points added back
New Reviewer

Can’t access my account

The phone was answered by an automated voice and said the phone number was changed. You should not be this hard to contact you guys
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ID
#2600656 Review #2600656 is a subjective opinion of poster.
Location
Foley, Alabama

Not really pissed.

I changed email accounts and couldn't reset my password. They took care of me.here's the rest of your stinking symbols, yall. Now go away.

User's recommendation: It’s very impersonal to do everything electronically. I wasn’t born a computer and don’t want to deal with one.

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ID
#2596999 Review #2596999 is a subjective opinion of poster.
New Reviewer

Customer service

Need help ok line please and thank you I needed to get a call right now the phone number dont have I need help
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ID
#2596270 Review #2596270 is a subjective opinion of poster.
New Reviewer

Where is my money

Credit Karma - Where is my money
Credit Karma - Where is my money
Because the IRS deposited money into my CREDIT KARMA account and it's not there I have proof and I have pictures and I have the account number but yeah it's not there so where's my money why the *** can't somebody call you
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ID
#2595680 Review #2595680 is a subjective opinion of poster.
Location
Oakland, California
Loss
$7000
Preferred solution
Full refund
New Reviewer

Resolved: I am logged out of my account

Update by user Jun 08, 2021

Company fixed the issue and I have been provided with product replacement.

Original review posted by user Jun 08, 2021
I am Kenneth E Cherry Sr and I can't get back online because my login information has been disconnected please help me with this matter I would appreciate your assistance

User's recommendation: I am logged out the website because my ex wife has all my information and I need to start another email and password to add a new account please assist me thank you.

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Resolved
ID
#2595482 Review #2595482 is a subjective opinion of poster.
Pros
  • I just want to start over again with a new beginning
Preferred solution
my free credit report and put in my new email address and password please thank you for your assistance

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