Credit Karma
Credit Karma Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Credit Karma has 1.9 star rating based on 2721 customer reviews. Consumers are mostly dissatisfied.
15% of users would likely recommend Credit Karma to a friend or colleague.
- Rating Distribution
Pros: I can look at my score, Free credit scores, Its free.
Cons: Poor customer service, Bad customer service, No way to contact anyone.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Credit Karma has 1.9 star rating based on 2721 customer reviews. Consumers are mostly dissatisfied.
15% of users would likely recommend Credit Karma to a friend or colleague.
- Rating Distribution
Pros: I can look at my score, Free credit scores, Its free.
Cons: Poor customer service, Bad customer service, No way to contact anyone.53% of users think that Credit Karma should improve its Customer Service.
46% of users say that they won't use Credit Karma in the future for similar services or products.Recent recommendations regarding this business are as follows: "Don’t do it", "BEWARE", "And I need that removed or need to do a dispute or a fraud alert", "Me", "Carefully considered banking here".
Most users ask Credit Karma for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pella, Iowa
Email for account was an email I don’t have access to anymore
That email is shut down and they said they couldnt help me..aaaaassssseeeeerrrrrjhsgdbdjdndndubrnrurb
User's recommendation: Don’t do it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fort Lauderdale, Florida
Resolved: My account
They say I had over 145 SS purse no I've been updating my verification for the last 3 days the first day I did it and upload everything then the expert to leave then I get another expert then I'll do it first day I will unload it all my information and everything was good every time I get a new Asian I got to do a whole new verification now my ID don't want to verify at all
My ID won't bear for a when I do the verification.
Yes I've been trying to make an account somebody already made an account in my name and I'm trying to change my I'm trying to change the email to my email cuz y'all please get this issue done help me because I never had an account with y'all somebody else made an account with my name so I'm looking looking forward for y'all to fix this situation thank you
User's recommendation: Great
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
Account recovery
There was an error while creating my account; the end of my email address was input improperly. Is there any way to fix this?
Trying to change number
I called 2 days ago, gave a new number, and they said it would be fixed, so I can log into my account. I still can't log in.
Preferred solution: My new number registered so I can log into account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Memphis, Tennessee
Some one using my name got a Nissan in my name
I check my credit karma and they saying I have a Nissan in my name I never had a Nissan before some one using my name how could I get in contact with who ever using my name could I buy a freeze on my name til I get this account figured out
Preferred solution: Who using my name information
Trying to change number
Trying to change my phone number. I'm not understanding why I can't get into my account.
I've been doing this all weekend; this is crazy. I'm about to leave you alone and get help someplace else.
- But damn
Preferred solution: *** at this point
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sanford, North Carolina
Phone Number Problems
Don’t take the time off if there’s an issue that can’t fix itself. By all means, just go ahead and give a call or send in a review. That’s the better alternative after all.
I tried doing it outside the app by going on their website to log in, but that didn't work either; it just gave me the same results.
No, I did not mistype, and yes, I tried changing my password multiple times, but it's always the phone number part that's always given me problems just for a one-time security code. It's already frustrating enough, and I'd like to fix this issue.
Preferred solution: Some help so I can be able to access my account without this issue happening again.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible was unable to communicate with anyone
Was unable to communicate with anyone to address my concerns this happens all the time and the merchandise is not as advertised my frying pans were advertised as seasoned when they arrived I have to season the myself really disappointing and I donor agree with the refund policy also when I spinners the wheel it read that I won free merchandise when I was about to place the order I had to pay false advertising
Fraud
An account in my credit report popped up that was never open my me, CFNA/BSRO. I called the bank and gave them my social security number and neither the band or fraud department have a record of an account with my information on it: meaning, the account was fraudulently open with my information somehow other wise.
Technical problems
I've been trying to provide my id card to provide my identity to get back into my account. I've taken photos that are exactly as it asks, ALWAYS DENIED!!!
I'm using an AZ id card. AZ State id cards never expire.
No expiration date on them in AZ. Is that the reason I've been getting denied as soon as it reads the barcode?
My id- No Expiration Date
User's recommendation: Use a different app
Resolved: Can’t get in my credit karma
It’s no resolve. Trying to get in it.
I tried to get in my credit karma and it wouldnt let me I try to do everything I couldnt get in it its like I use the security question still couldnt get in
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t get logged in
They Suck
I keep getting kicked out I need someone to call me 740)307-**** that would b better than to serve me better thx
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIdentity Theft
I was routed to the text system when I called to get help for identity fraud. Someone is monitoring and accessing my credit info fraudulently.
- No live agent
Preferred solution: Access to my own information
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Claxton, Georgia
This is not a account set up by me Jeffery Lovett
Ive been calling for 2 months about my situation and done payed $45.Why is it so hard to talk with someone all this stupid crap you gotta do by the time someone go through all this texting major damage could be done to someones credit
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Stone Mountain, Georgia
Can't access my account
Wasn't helpful no way you look at it.
PPPPPkkkkkhhhhhbbbbbWas no help at all
...!!!-----;; v. Not at all no way you look at was a waste of time
No help none not even a littleppppp wish to could have been a little bit more of help but I still can't see my messagesfrom thegroupchatanditisthesamethingyouhavetosend them on Facebook and send them the moneyyouhavetopaybackforit
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Opelousas, Louisiana
Theft of my account for 30 months of my incarceration.
I'm going to wait before I give my full opinion of credit karma until after they fall investigation. Although they are slow to respond and their efforts are not that aggressive I am giving them a chance to redeem themselves.
Credit Karma allowed someone to fraudulently steal from my account for 30 months! I was incarcerated the whole 30 months, and when I confronted Credit Karma about the situation, they wanted to come up with the excuse that I should have reported the theft within a 60-day time period.
Technically, I did within a week of my awareness. There should be a stipulation due to the fact that I was incarcerated, and that day, with all their so-called security, allowed someone to steal over $40,000 from me.
Preferred solution: Full refund
User's recommendation: Carefully considered banking here
About
,
Credit Karma is a private company which specializes in personal finance software. It was founded by Kenneth Lin in 2007. The company headquarters is based in San Francisco, California, USA. Credit Karma offers credit and financial management platform. The registration is free. It is available for PC, tablets, and mobile devices. The platform contains credit reports, daily credit monitoring, and credit scores from Equifax and TransUnion. Credit Karma also provides the following financial tools: Credit Score Simulator, Debt Payment Calculator, Simple Loan Calculator, and Home Affordability Calculator. The company helps customers to track credit cards, balances, and loan transactions through the Yodlee service.
Credit Karma is ranked 520 out of 5507 in Financial Services category
USA, Worldwide, Asia, UK
Credit Karma FAQs
The Credit Karma update is available every 7 days. To find additional information regarding this matter, get in touch with the Credit Karma customer service manager at the following number: 833-675-0553.
If you decide not to use Credit Karma, you can close the account by following the next steps: login into your account, navigate to “Profile & Settings” in the upper right corner (if you use a mobile app, choose “Profile” from the menu or “Account” on a mobile web browser), and choose “Close my account” at the bottom. Click “Yes” on a pop-up screen to finish the actions.
An American multinational personal finance company, Credit Karma, belongs to Intuit Inc., a leading software company, that is well-known for such products as TurboTax, QuickBooks, and Mailchimp.
Credit Karma provides you free access to your credit scores, analyzes data, and gives you personalized recommendations for credit cards, loans, and other significant financial things.
Credit Karma is not a bank. It is known as a free credit and financial management platform. All banking services for Credit Karma accounts are provided by MVB Bank, Inc., Member FDIC.
Credit Karma does not directly handle unlocking your credit itself. The platform only provides you the ability to monitor your credit status. To unlock your credit, you have to apply to one of the credit bureaus (Equifax, Experian, or TransUnion) individually.
Credit Karma does not share information about whether it has 24-hour customer service. However, you can ask about this matter to the company manager by dialing the following telephone number: 833-675-0553. Or send a message to a virtual assistant by clicking on the “Chat with us” button in the lower right corner of the official company website.
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I've been trying to do three same damn thing for over 6 months now. They finally locked my account and won't unlock it until I can verify a code sent to the number that I need to change