Credit Karma
Reviews and Complaints
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Verified BuyerApproved for a loan
- Not being able to get this resolved with a person over the phone
Preferred solution: 2004 Chevrolet Tahoe, 4 x 4, fully loaded
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPhone number and email update can’t log in with old information
I had broke my old iPhone and got a new one. The new one comes with a new phone number which does not match my account when I go to log into my Credit Karma account it tries to verify my account either with my old phone number or an old email which I cant get into to verify my account, here is my new phone number along with a new email address where verify the account .
please help me resolve this issue. I am having with my Credit Karma account.
I appreciate your timing concern for this matter. Thank you and happy holidays.
Old phone 516-559-****
Old email pfreitag@***.com
New number 516-776-****
New email pfreitag1989@***.com
Name- Peter Freitag
DOB- 04/07/1989
Last four ss- 8169
Thank you.
User's recommendation: Save your passwords and keep your account information up to date
My card is blocking my transactions
- Direct deposits from turbo tax
- Blocking transactions
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Syracuse, New YorkDeposit
User's recommendation: Don't do electronic checks!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBlocked me out of my account
Preferred solution: I want to be able to log into my account
User's recommendation: Think twice
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCredit builder
- Help to keep up on your credit
- Help in building up my credit
Preferred solution: Boost up my credit
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Atlanta, GeorgiaTo update my email
User's recommendation: Update my email
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerApp issues
Preferred solution: I WANT TO SPEAK TO A REPRESENTATIVE
Advance refund
Preferred solution: My advanced refund
Dispute a transaction
Need help changing number
Preferred solution: Change my number
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerClosed my spend account
I have still not received the money from my spending account they closed with no explanation.
I urgently need to start my treatment, as my health is at risk. Despite contacting Credit Karma multiple times about not receiving the paper check they were supposed to mail me on February 23, 2024, I have yet to receive a resolution. Today marks day 10 since the check...
Weeks went by, and I knew my tax return was going to my account. Well, my tax refund hit my account and it was still locked. So, I called to ask when they would unlock it. Two hours later, I received an email saying they were closing my account and sending my money to the linked external account, which is closed.
I called back seven times because I was diagnosed with a terminal disease and I needed money to start treatment next Monday. One supervisor yawned and hung up in my face. All I needed to do was give them my correct external bank account information. Nobody would help me.
Now, here I sit with no money to pay my copay to start treatment. I am very upset as they said they do not know when I will receive the money that was in my account and if they receive it back from the closed account they will send me a paper check.
- Online access
- Very poor customer service
Preferred solution: Full refund
User's recommendation: Do not expect Customer Service to be professional!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCredit score
Ill check on my credit score every once in a while to see how Im doing last year in 2023 I had about a 520 later down in the middle of 2023. It went to a 420 and now that Im checking in 2024 I have a zero credit score And I want to know why I dont know if its because of the dispute Ive made but none of them disputes looked recognizable to me like I have even been in any of the states that its listed in further office so Im a little confused, and if I have to build my credit due to having debt thats kinda stupid if you asked me, I dont want no debt and I thought thats how you build your credit score with no debt but if you gotta have debt to build a credit score I dont even want one so I just wanna know whats going on here on why you guys are putting me back to a zero credit score, I dont like that at all the road bills off a credit and thats how you get things so thats why I was trying to build my credit but now its back at zero now I gotta take another 3 to 4 years out of my life after I took 3 to 4 years out of my life to even build that
Preferred solution: My credit score back
Fraud activity
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWill not validate .e to login and will not help with a resolution
Preferred solution: Resolution and my account situated with my new number so I can file my taxes
User's recommendation: Stay away their customer service is a fraud I feel like they wanted all my documents to steal my identity not help me
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Dear Team WhatsApp, my WhatsApp account is still closed, a lot of my work is on hold due to the account being closed. I have requested you many times, but you are not listening.
You are requested to remove the restriction placed on my account. I have been very troubled for a long time.
I have read all your terms and conditions carefully and I will not make any mistake in future. My Mobile Number +918625****64