
Credit Karma
Reviews and Complaints
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Verified Reviewer |Can’t start my account
Hello, please help. Before I received my SSN, I downloaded Credit Karma and tried to register.
When it asked for my SSN number, I stopped registering. Now I already have an SSN number and I'm trying to register, but it says this and I can't log in.
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Verified ReviewerResolved: If I don’t get help I’m closing this account
Horrible
I'm not liking that I can't speak to a person about my issue. Now, my account is being charged for a transaction I didn't make, and there is no one to answer me.
I am going to a local bank and discontinuing this account. This is not professional anymore.
- No one to speak to
- Nothing at this time
Preferred solution: Full refund
User's recommendation: Do not set your self up
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAn application was submitted for me for credit which was denied and I did not submit an application!
Negative 2
This I received a letter from GHB County Bank stating my application was denied for credit, but I did not apply for credit with them. I did not submit a application for credit.
As a result, my credit score dropped tremendously.
The letter that I received advising me of this and it does say notice of action taken statement of reasons and credit denial.! I did not submit an application for Credit .
Preferred solution: I did not request nor submit an application for credit country banks representative Bill Hall kept calling me to try and convince me to take a loan out! I would like an apology from him! And my credit restored back.
User's recommendation: Do not use GHB County bank for any financial needs. Thor representative Bill Hall called me 10 times trying to get me to go and finish the application and he guaranteed I would get the loan. I told him that I did not want or need a loan and I would let him know if I change my mind then I get this letter with my correct name. It’s an incorrect address and they don’t know my social. They don’t know anything about me because I didn’t submit an application. I want this removed from my.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |NOT HAPPY
i though Kredit karma fixed the problem there are some documents i need of my credit report now i feeling like i am stone walled
Have not received my credit karma card with my taxs on it and it's been more than 31 days
I was waiting for my texts to come I believe I didn't through credit karma or TurboTax and I applied for a credit card money card my taxes came in as on the on the website whatever and now it's saying I don't have any and I have not received my card it's been more than 31 days but it's happening not a very happy customer
User's recommendation: Don't know yet depends on how this call goes
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Verified ReviewerMisleading information in credit report
There's a lot of information about my sleeping that is not in my credit report, and these people got information that doesn't even exist. It's inaccurate; you can't contact anybody, you can't talk to anybody, and I want the information deleted.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Vehicles on my report
It rang once then hung up on me.im trying to get info about some vehicles on my report that shouldn't be there
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Verified ReviewerLogin
Forgot login lost my other phone and my Gmail account and Im trying to login so I can start working on my credit but every time I try to login it says the wrong password so I need you guys to help me log back in.
My contact number is 810986**** but I really need to get back into my account. It been a couple years since I been logged in, so Im ready to start working on my credit.
Preferred solution: Login
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I need to sign in to my account
Trying to login credit karma I have been doing this for 5 days I need help signing into my account I need to talk to someone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need some info the phone is not right the operator cone out
Nobody answered; just the operator said to check the number and call again. I received a message saying.
- I can comunicate by phone
Preferred solution: Info about my 3 scores and what you have new in the system
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Excellent service and friendly staff.
Over all the service I received from credit karma was extremely satisfying and willing to help me resolve my issue instantly. Also, the staff was very friendly and considerately fast in time of getting my issue fixed.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPresent documents of fraudulent charges
I went to court on February 10, 2025, Case no. 02-DV-2024-90**** Mobile District Court, for Calvary/Synchrony Bank and on February 14, 2025, the case was dismissed.
I have documentation to send you all, including a detective report which states all claims involving Capital One under Synchrony Bank. I have stated that this account was fraudulently opened with Capital One Bank for $690.00.
I will be grateful if you remove Synchrony Bank and Capital One Bank from my credit report. God bless you, Shanda L Grayson.
Preferred solution: Fraudulent Charges Remove from credit
Changed phone number. You won't let me on here!!!!!!!
I'm missed! I go through all the hoops as I changed my phone number and you won't let me in.
It says contact support. Then I get this stupid list instead.
I hate not talking to a person. Get it fixed!!!
User's recommendation: *** noooo
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo get card mailed to me
I wanted to speak with someone and while I was in the process, it just clicked me over here and I never had the opportunity to speak with anyone. No one was there for me.
- Great information
- Unreachable customer service very hard
Preferred solution: My credit Karma card, my other one expired and so I was canceled so I guess I would like to be reinstated if that’s the proper word or statement
User's recommendation: I work on putting the customers first rather than the automated system
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Let me know if you get help cause no luck here